Telehealth allows the Hospice of Southern Illinois team to quickly and easily meet with our patients & caregivers through live video on any computer, tablet or mobile device with an internet connection.
- Extension of our Person-Centered Care
- No apps required
- User friendly from any mobile device
- Telehealth visits are not recorded
- Telehealth visits are confidential
During the coronavirus (COVID-19) Pandemic, we will be practicing telehealth under the 1135 waiver from CMS and Coronavirus Aid, Relief, and Economic Security Act (CARES Act) whenever it is in the best interest of the patient.
Expect the Same Person-Centered Care From Us
As an organization dedicated to providing exceptional care to the communities we serve, our uncompromising priority right now at Hospice of Southern Illinois is protecting those in our care, our team members, patients and families, and our community partners from exposure to coronavirus (COVID-19).
- We will be asking the same questions as if we were there in person.
- We will provide ongoing communication regarding when telehealth and telephone visits will be conducted.
- Our number one priority is the care of the patient and support to the caregiver.
Our Statement Related to COVID-19
As an organization dedicated to providing exceptional care to the communities we serve, our uncompromising priority right now at Hospice of Southern Illinois is protecting those in our care and our team members from exposure to coronavirus (COVID-19). We know that our patient population is among those at high risk to the effects of this virus and we understand that our patients and families may have fears and concerns.
Our team is strictly following guidance from the Centers for Disease Control and Prevention (CDC) and the Illinois Department of Public Health:
- We have the hand hygiene, disinfectant, and personal protective equipment supplies that are needed.
- Clinicians adhere to changing clinical protocols at long term care facilities, assisted living facilities and hospitals.
- Our teams are educating patients and families who receive care in their homes.
Hospice of Southern Illinois’ team regularly care for patients with infectious diseases and we do have robust infection control protocols already in place for COVID-19 (Coronavirus). We are dedicated to providing the best care possible for you and your family and at the same time, protecting the health of our employees, volunteers, care partners and the communities we serve.
We are in constant communication with the State of Illinois Health Department, our local health departments, the National Hospice and Palliative Care Organization (NHPCO) and the CDC about best practices to reduce the spread of the virus.
When Telehealth Isn’t the Best Option, We Practice These Guidelines to Reduce the Spread of Germs
Below are actions the CDC and our local health departments are asking we practice every day to ensure we all stay as healthy as possible and prevent the disease from spreading:
- The main symptoms of COVID-19 are fever, difficulty breathing, coughing, chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell. Alert your healthcare team if you experience any of these symptoms.
- Wash your hands often with soap and water for at least 20 seconds, especially after using the bathroom, before eating; and after blowing your nose or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid close contact with people who are sick or those exposed to the virus.
- Avoid touching your, eyes, nose and mouth.
- Stay home if you are sick.
- Cover your mouth with a tissue when coughing or sneezing, and then throw the tissue in the trash.
- Clean and disinfect all frequently touched objects and surfaces using a regular household cleaning spray or wipes.
- Follow the CDC’s recommendations for using a facemask.
- Remain calm and stay informed.
CDC website is https://www.cdc.gov/coronavirus/2019-ncov/index.html
IDPH website is http://dph.illinois.gov
It is our commitment to keep our communities as healthy as possible and slow down the spread of the virus.